Warranty & Returns
Lifetime Warranty
If any Recoil Rider equipment breaks or loses functionality due to a manufacturing defect, I will replace it.
- The issue must affect the functionality of the equipment.
- Normal wear and tear (including scratches or cosmetic damage) from use is not covered by the warranty unless it affects the core functionality of the unit, or I determine it to be the result of a manufacturing defect.
- Modifications to the grip (including sanding or cutting) voids the warranty.
- Wrapping the grip in hockey tape or Goon tape does not count as a modification, and will not void the warranty.
Contact me at TheRecoilRider@gmail.com for all warranty requests.
Returns & Exchanges
I offer a 14-day return window from date of delivery.
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The product must be returned in its original packaging and in as-new, unused condition.
- "Unused" condition means the grip has not been fired and exhibits no scuffs, scratches, or damage of any kind on the interior or exterior surfaces.
- You are responsible for the cost of return shipping.
- The shipping fee for your order will not be refunded.
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There is a 15% restocking fee for all returns that will be deducted from the refund amount.
- You may also exchange your grip for a different size or model. Exchanges are not subject to the 15% restocking fee.
- Once we receive and inspect the returned product, we will process your refund if the product meets the return criteria.
- Refunds will be issued to your original payment method within 2 business days of approval. Please allow 5-10 business days for your financial institution to deposit the funds into your account.
Contact me at TheRecoilRider@gmail.com for all return requests. In your email, please indicate whether you would like to return or exchange, and include your Order number in the email (e.g., #3470).