Warranty & Returns
Lifetime Warranty
Recoil Rider grips are engineered to withstand hard use, and we have never had a single grip break or fail in the field. Because we stand behind our manufacturing quality, every grip comes with a straightforward, no-nonsense lifetime warranty: if it ever fails to function, we will replace it.
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What's Covered: Any issue that compromises the structural integrity or core functionality of the grip.
- Cosmetic Wear: Normal scratches, scuffs, or cosmetic wear from regular use are badges of honor and aren't covered unless they are the result of a manufacturing defect.
- Modifications: Permanent structural modifications (like sanding or cutting) void the warranty. Wrapping your grip in hockey tape or Goon tape is totally fine and does not affect your coverage.
Contact us at TheRecoilRider@gmail.com for all warranty requests.
Returns & Exchanges
We take pride in our sub-1% return rate. But if it's not your perfect grip, we’ll make it right.
We offer a 14-day return window from date of delivery.
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The product must be returned in its original packaging and in as-new, unused condition.
- "Unused" condition means the grip has not been fired and exhibits no scuffs, scratches, or damage of any kind on the interior or exterior surfaces.
- Test-fitting the grip on your frame does not void returns, but it must remain free of scuffs or damage.
- You are responsible for the cost of return shipping.
- The shipping fee for your original order will not be refunded.
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There is a 15% restocking fee for all returns that will be deducted from the refund amount.
- You may also exchange your grip for a different size or model. Exchanges are not subject to the 15% restocking fee.
- Once we receive and inspect the returned product, we will process your refund if the product meets the return criteria.
- Refunds will be issued to your original payment method within 2 business days of approval. Please allow 5-10 business days for your financial institution to deposit the funds into your account.
Contact us at TheRecoilRider@gmail.com for all return requests. In your email, please indicate whether you would like to return or exchange, and include your Order number in the email (e.g., #3470).
Order Cancellation
Orders may be canceled if the request is made before the order is packaged or shipped. You may choose 100% store credit or a refund minus a 5% processing fee (to cover non-refundable credit card charges). Contact us at TheRecoilRider@gmail.com for all cancellation requests.
Per EU Directive 2023/2673, EU Customers can find the EU Withdrawal form here or in the footer section of the webpage.